Governance
| ISACA (Information Systems Audit and Control Association" defines that: “IT-Governance is the responsibility of the board of directors and executive management. It is an integral part of the enterprise governance and consists of the leadership, organisational structures and processes that ensure that organisations IT sustains and extends the organizations strategies and objectives.” This definition explicitly points out that the concept is holistic and comprehensive. The management strategies of IT organisations have to be aligned with the business objectives of the organisation. It is the responsibility of the Executive IT Management to ensure that IT supports the business objectives. | In recent years new IT management approaches have been discussed and all of them focus on a singular success factor: Process Improvement Standards such as CMMI, ISO 9001, and ISO 15504/SPICE consider the standardization of the software development process to be advantageous. “Knowledge Management” focuses on the transformation of individual knowledge into collective knowledge and its availability. “Management-by-Objectives” approaches have become manifest in performance-based pay and established goal-oriented behaviour as success factors Recently, “Service-Oriented Architectures” are regarded as solutions for the business alignment topic. While individually all of these methodologies are legitimate and successful in the standardisations they create, they are often at odds with each other as controlling mechanisms. |
The concept of “Knowledge Sharing” can be in conflict with an individual desire to optimize one’s performance based pay and a standardisation of processes can discourage employees. The innovative quality of IT Governance therefore, is the integration and co-ordination of management and control means, based on company-specific success factors, and IT’s contribution to optimised business processes is the measure. |
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