BS 15000
| BS 15000 is the first de-facto-standard for IT-Service-Management. This standard specifies a number of processes and is based on ITIL (IT Infrastructure Library). Moreover, the ISO (International Organization for Standardization) has accepted BS15000 and in 2006, will publish the new international acknowledgement as ISO 20000. Like many ISO Standards, ISO 20000 does not describe “how“the standard is to be implemented, but “what” are the requirements to IT-Service-Management and what Services it has to deliver. corporate quality and our certified ITIL-consultants support you in establishing a management system for IT-Service-Management and help you transform that “what” into an efficient “how”. |  |
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